Retail Bias Study

JULY 2021

In June 2020, Sephora made several renewed commitments to bring long-standing values of the brand to life. We pledged to make the Sephora experience more inclusive and equitable, for our team members, customers, and the broader beauty community. We are proud to share an update on our progress over the past year and the work that is still underway to create an inclusive environment for all.


JANUARY 2021

RACIAL BIAS IN RETAIL STUDY

COMMISSIONED BY SEPHORA

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ABOUT THE RESEARCH

The Racial Bias in Retail Report encompasses findings from a research initiative commissioned by Sephora and conducted by Kelton Global and LRW, both Material Companies, in partnership with academic partners Dr. Cassi Pittman Claytor, Dr. David Crockett, Whitney Dunlap Fowler, and Dr. Patricia Raspberry.