Racial Bias In Retail Study

Updated: July 2021

Progress Report July 2021

In June 2020, Sephora made several renewed commitments to bring long-standing values of the brand to life. We pledged to make the Sephora experience more inclusive and equitable, for our team members, customers and the broader beauty community. To realize these commitments, we created a holistic strategy named the Sephora D&I Heart Journey, supported by 11 internal D&I task forces and a detailed Action Plan — including marketing, merchandising, hiring, training, operations and the in-store experience — to tackle bias across all aspects of our organization.

Today, we are proud to share an update on our progress over this past year and the work that is still underway to create an inclusive environment for all. Thank you for being part of our journey,

George-Axelle Broussillon Matschinga Vice President of Diversity & Inclusion at Sephora

January 2021

Racial Bias In Retail Study

Commissioned by Sephora

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